Privacy Policy

1. Introduction

This Privacy Policy explains how Revitalife LLC ("RevitalifeOS," "we," "us," or "our") collects, uses, and protects your information when you use our websites, platforms, and services, including app.revitalifeos.com and crm.revitalifeos.com. By using our services, you agree to this Policy.

2. Information We Collect

We collect the following types of information:

• Information you provide directly: name, email address, phone number, billing information, account username and password, and, where provided, city and time zone.
• Payment information: processed securely by our payment processor (Stripe). We do not store your full card details on our servers.
• Usage data: how you interact with our platforms, pages visited, and features used.
• Device and technical data: IP address, browser type, and similar information collected automatically, including through cookies.

3. How We Use Your Information

We use your information to:

• Provide and operate our products and services.
• Process payments and manage subscriptions.
• Deliver course and platform content.
• Send you communications you have opted into.
• Provide customer support.
• Improve and secure our platform.
• Comply with legal obligations.

4. SMS / Text Messaging (Mobile Consent)

If you opt in to receive SMS/text messages from RevitalifeOS (for example, appointment reminders, account notifications, or updates), we collect your mobile phone number and your consent to be contacted.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to unsubscribe, or HELP for help.
• Consent to receive text messages is not a condition of any purchase.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

5. Cookies and Tracking

We use cookies and similar technologies to operate our site, remember your preferences, and understand how our services are used. You can control cookies through your browser settings.

6. How We Share Information

We do NOT sell, trade, or rent your personal information. We share information only with the service providers who help us operate — such as our payment processor (Stripe), messaging provider (Twilio), email delivery provider, hosting, and analytics — and only as needed for them to perform their services for us. We may also disclose information if required by law or to protect our rights. As stated above, SMS opt-in and consent data is never shared with third parties.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. To exercise these rights, contact info@revitalifeos.com.

• California residents (CCPA/CPRA): you have the right to know what personal information we collect, to request deletion, and to opt out of the sale of personal information (note: we do not sell personal information).
• EU/UK residents (GDPR): you have rights of access, rectification, erasure, restriction, portability, and objection.

10. Email Communications

You can opt out of marketing emails at any time using the unsubscribe link in any email. We may still send you essential account or transaction messages.

11. Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect information from them.

12. International Users

We are based in the United States. If you access our services from outside the U.S., you consent to processing your information in the United States.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective" date reflects the most recent version.

14. Data We Process on Behalf of Our Customers

Some RevitalifeOS products, including the RevitalifeOS CRM, allow our customers to collect and store information about their own clients and contacts. When our customers use these products, RevitalifeOS acts as a data processor on their behalf — we process that information only to provide the service, and our customer is responsible for how they collect and use it. If you are a contact of one of our customers and have questions about your data, please refer to that customer's own privacy policy.

15. Contact

Questions about this Privacy Policy or your data? Email info@revitalifeos.com. Mailing address: Revitalife LLC, [ADDRESS PENDING — insert PMB, registered agent, or office address]